Problem solved A1 service throughout

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★★★★★
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  • Customer Service

  • Quality of website

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52McIntosh's review of Mail Order Bikes - www.mailorderbikes.com

★★★★★

“Problem solved A1 service throughout”

Written on: 04/06/2014 by 52McIntosh (1 review written)

I'd struggled to find the parts I required and when I did, mailorderbikes were the cheapest, so I placed my order.

When the parcel arrived, unfortunately I'd received two rear wheels, opposed to the front and rear I'd ordered.

I rang them the next day and explained and without any hesitation the guys were on to it. I received the front wheel the very next day - which incidentally was a SATURDAY!!

Absolutely marvellous, in an age where so many are turning customers off with poor communication and customer service, these guys are miles in front. Any issues, you can pick up the phone and speak to somebody - you rarely get that these days!!

Top service!

  • 2x 700c Rims

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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