Written on: 24/10/2013
Previously had a frustrating experience with Lakes in relation to a delayed order(albeit with a satisfactory outcome)that was down to poor communication and thought I might be wary of using them again. BUT I did use them again, boy, they really showed that they can deliver (literally). Found a pair of road shoes, £30 cheaper than anywhere else on-line, and none of this behind the attention grabbing "SALE" sign 'size 2 or 14 available only' nonsense - they had popular sizes including mine, which is usually the first to sell out. Had a helpful professional review of the product, and the supplementary information on the site was what you'd expect. Ordered the shoes at 10am yesterday and they were with me by 9.30am today. Excellent, and free delivery too. If I was nit-picking the order confirmation did say that they'd let me know when the order had been dispatched; and that notification is yet to arrive. Looks like there are still glitches in their comms. But overall they do what they promise - deliver quality products at great prices. Will definitely use again.
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