Not at all helpfull

★★☆☆☆
2.0
26.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

SimonGrenshaw's review of Kitbag - www.kitbag.com

“Not at all helpfull”

★☆☆☆☆

written by SimonGrenshaw on 18/12/2014

After 35 years of buying and wearing Nike Pegasus Trainers without a problem, I had a duff pair that had obviously not been glued correctly. Only one of them had the sole come away from the upper. Kitbag however deem that there is no fault. I have only been wearing this pair for three months! I will be taking the matter further as it is obvious that there is a fault.

  • Goods purchased & cost

  • Customer Service

  • Value For Money

Kitbag.com's Response to SimonGrenshaw's Review

Written on: 12/01/2015

Hi
We are sorry to hear about the service you have received. Please can you provide us with your order number an a customer service advisor will contact you shortly to look into the issues and rectify them for you.
Thanks
Kitbag

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