Excellent service depending on who yo deal with

★★☆☆☆
2.0
26.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Sagey450's review of Kitbag - www.kitbag.com

“Excellent service depending on who yo deal with”

★★★★☆

written by Sagey450 on 23/11/2014

Bought a new football shirt at great expense as a present for Christmas only to find it was not the size stated when ordering. After an initial call to customer services who tried to lay blame at my door, I eventually got to communicate via email to someone higher up in the department who was very helpful and sent a new shirt in the correct size without any issues.

  • £64

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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