Awful Experience

★★☆☆☆
2.0 / 5
28% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

tomwood2804's review of Kitbag - www.kitbag.com

★☆☆☆☆

“Awful Experience”

Written on: 16/06/2014 by tomwood2804 (1 review written)

Ordered a football shirt through Kitbag as they seemed cheaper than competitors. However, the delivery was awful. The worst that i have ever experienced. After paying almost £5 for delivery you expect to get a good service. Firstly i did not get any order confirmation email so had to email Kitbag to ask if the order was successfully placed; this took 3 days for kitbag to respond. Then the actual delivery took 13 days! Emailed Kitbag several times to ask the status but did not get any response. Absolute joke - will definitely not be shopping here again.

  • England Football Shirt - £60

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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