IMPOSSIBLE TO GET A REFUND! AWFUL QUALITY!

★★☆☆☆
2.0 / 5
28.4% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

fwDunn235's review of Kitbag - www.kitbag.com

★☆☆☆☆

“IMPOSSIBLE TO GET A REFUND! AWFUL QUALITY!”

Written on: 13/06/2014 by fwDunn235 (1 review written)

I ordered a shirt from Kitbag that never arrived, and it is near enough impossible to get a refund - they only respond to half their emails, and then when I filed a refund with Paypal said I wouldn't be able to get my refund until I closed the dispute. After closing the dispute, sure enough Kitbag haven't given me my refund.

If you want a refund from this company don't listen to them, just claim through Paypal.

I also ordered a second shirt that arrived faulty, but don't want to order a third replacement as this is ridiculous now?!

  • Argentina Shirt/£68.98

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Agm1983's Comment

Written on: 19/06/2014

Did you ever get your refund? I'm in the same boat as you.

Reply to this comment
Report this review