Stay away from Kitbag !!!

★★☆☆☆
2.0 / 5
29% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Kitbag - www.kitbag.com

★☆☆☆☆

“Stay away from Kitbag !!!”

Written on: 07/01/2014

First order has been cancelled by Kitbag without any reason, and without any message, I had to discover it on their webpage. Then I had to place the order again what has been confirmed and charged to my credit card in full. Only two weeks after they charged it to my credit card, they made a part shipment and cancelled one part of the order because they run out of stock. Now a other week later I am still waiting for the refound for the cancelled part of the order.
No email from Kitbag at all, I had to log in to my account to find it out.
I can NOT recommend to deal with Kitbag. For me this was the first and last time !!!

  • Chelsea shirt and short

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

By Kitbag.com

Written on: 04/02/2014

Hi,

We are sorry to hear about the service you have received. If you can please provide your order number we can look into the issues and rectify them for you.

Thanks

Kitbag

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