Written on: 22/10/2012 by dissatisfiedx10 (1 review written)
Unfortunately if you try and order something from a football club, kitbag the jokers are the actual people you contract with. I have tried on 3 seperate occasions to order from kitbag, the awful company and kitbag is terrible. the customer service is like speaking to primary school children, they just lie for the sake of it!
3 times i waited 3 weeks and still haven't received a single shirt from kitbag ltd - and different clubs. kitbag ltd should be avoided if possible. save yourself the hassle.
for example kitbag's website says 'dispatch on x day' you call them 5 days after x day and they say - oooo the badges need to be glued on so thats an extra 3 days. so it isn't available for dispatch on x day... joke website kitbag - terrible, terrible - need the clubs to wake up and choose another seller.
As rated by real users
" The address section " Read More
" Don't honour promotions, poor packaging and uncontactable " Read More
" Order not received " Read More
" Two weeks and still no delivery " Read More
Written by richard.carter
" Bad customer service - cancels orders after placing them " Read More