Written on: 01/09/2013 by Mazwaz (1 review written)
I was worried about ordering from this company as I had read several bad reviews. I bought skates for my granddaughter in July and on arrival, one skate had a broken buckle. I was ready for a fight to get the broken skate replaced or repaired however I emailed customer services with a photo of the broken buckle and had a phone call and email almost immediately from a charming gentleman who apologised and arranged for a replacement skate to be sent to me direct from the manufacturer. This arrived within a few days and they didn't even want me to return the broken skate. So far no other problems, skates are good and granddaughter is happy.
As rated by our community of reviewers
" Excellent service " Read More
" Best price available " Read More
" Value for money cycle night light from moon " Read More
" Total rubbish avoid " Read More
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