John Parrott Cue Sports Reviews - www.johnparrottcuesports.com

★★☆☆☆
2.3 / 5
6
33% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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John Parrott Cue Sports - www.johnparrottcuesports.com

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Latest Reviews

★★★★★

“Fast delivery”

Written on: 26/02/2016 by BenWright89 (1 review written)

Ordered from them yesterday and received my cue today. Super quick delivery, looks top quality. I cannot fault it. … Read Full Review

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★☆☆☆☆

“Don't waste your time here”

Written on: 21/02/2016 by Peters300 (1 review written)

Tried to buy a cue from John Parrot cue sports, offered price match to another internet company, told the accountants were looking into price, and would get back to me. 2 weeks later nothing, obviously didn't like the price I could buy the Peradon Newbury cue for elsewhere. Have since ordered and received same cue from Cue&Case online in 4 days, with a choice of 3 different weighted heavy cues, fantastic service from friendly people. So suprised that a player I respect could give his name to… Read Full Review

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★☆☆☆☆

“Nightmare to order from”

Written on: 17/02/2016 by gerhalligan (1 review written)

TERRIBLE COMPANY to purchase from. Ordered my cue on the 11th Jan, which was in stock on the website. Rang them a week later querying it, cue wasn't sent yet but was going out that week. Rang the next week looking for the tracking number but they didn't have one!!!. Another week past and no cue and they are almost impossible to get in contact with, didn't answer emails and had to ring for a full day before someone picked up. Told the item was definitely sent but still no tracking number, told… Read Full Review

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★☆☆☆☆

“stay away”

Written on: 23/12/2015 by chimo1 (1 review written)

I purchased a cue for my son as a Christmas present paid for next day delivery on the 17th December delivery, never received my item, been emailing never received a response, tried calling them for days eventually got through to them on the 22nd December spoke to some complete waste of space, told me that the cue was damaged, would give me an update end of the day or the following morning, 23rd today still no call have tried calling them all day, just get that annoying scouse accent from the… Read Full Review

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★☆☆☆☆

“BAD CUSTOMER SERVICE ”

Written on: 07/05/2015 by JWTFairchild (1 review written)

Frustrated !!! I bought a case which arrived broken. Immediately I rang customer services and was asked to leave a message. But have not headed back after multiple emails and phone calls. A COMPLETE WASTE OF TIME!! Just unacceptable!! DO NOT RECOMEND! STAY WELL CLEAR… Read Full Review

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★★★★★

“Quality Goods and Superb Service”

Written on: 27/04/2013 by lindanugent (1 review written)

I ordered a Cannon Grande Three-quarter Snooker Cue and soft case for a total of £105 from this website at 11.15am on the 18th April 2013. I needed it for my son's birthday the following day. The website was easy to navigate and a window for additional delivery instructions allowed me to explain that my son's birthday was the following day. John Parrott Cue Sports, emailed me a little later to say that the goods would be coming via City Link, hopefully the next day. The goods duly arrived… Read Full Review

Robdog1966's Response to lindanugent's Review

Written on: 17/05/2013

You were lucky, I ordered a cue extension via the amazon affiliate which never arrived and was subsequently cancelled and am now still waiting for an order placed on sat 11th May at 8.20am (for which payment was taken 1st thing on Monday) , its now Friday 17th May and after several emails Nothing!!!! If it doesn't arrive today I will be cancelling and demanding a refund under their "no quibble returns" policy...I'm not too hopeful!!!

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