Stupid service

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2.0 / 5
22% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of JJB Sports


“Stupid service”

Written on: 20/06/2012

Ordered an England shirt for my dad for Father's Day on 5th June. A full week later no money had been taken from my account and I had not been informed of it's dispatch. So I tried ringing customer services. As soon as you get through to the option needed it hangs up. So I emailed the company requesting to cancel my order since nothing had been processed yet. However instead of cancelling my order JJB processed it and I was ultimately charged and the item dispatched, too late for me though. Now I need to find out how to return the item! Wouldn't use again, will always search for Sports Direct instead!

  • Goods purchased & cost

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