terrible customer service

★★★★★
4.7 / 5
94% of users recommend this
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jimjam1973's review of Home Leisure Direct www.homeleisuredirect.com

★☆☆☆☆

“terrible customer service”

Written on: 06/12/2013 by jimjam1973 (1 review written)

1st off all they was good at taking my money and setting up the finance, once this was done they didn't want to know, just passed me onto the delivery contractor, once the table was delivered (which was a fantastic service by the way, but a contractor)..I had the felt coming away at one pocket and a big dent in the top of the leg..i marked the delivery as unchecked as the poor delivery drivers had another 10 to do, I unpacked and erected and then noticed the 2 minor faults but a pool diner at £700 I felt it was not right, HOME LESUIRE was awfull at trying to resolve, MAKE SURE YOU MAKE THE DELIVEY DRIVER STAY WHILE YOU UPACK THE GOODS AND CHECK EVERY THING BECASUE HOME LESURE ARE SAYING I AINT GOT NO RIGHTS...BE WARNED....BUY FROM ANOTHER COMPANY, EVEN IF ITS A FEW QUID MORE AS THIS LOT ARE ALL ABOUT TURNOVE AND HIGH VOLUME SALES...I AM TAKING LEGAL ADVISE
good product poor customer service..

  • winsor pool diner £695

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