written by MichaelaColeman on 03/03/2023
I bought a putter 2 month ago from the store and I played once with it and I paid £150 for it and I went back swap it for another putter and they offer £20 for it and I felt insulted and disappointed because of the long journey I took to get there and felt it was a complete waste of time. But they guys in the store was very helpful with finding other clubs.
written by RebeccaWright367 on 29/07/2017
Please note that Golfbidder does not refund the cost of transport to buyers outside the UK. They are obliged to do that under UK and EU law. Still they don't. They even say so on their website (which is an finable offence). If you return a product, you end up paying the transport AND the return costs.
written by JonofBanbury on 03/06/2017
Purchased a Taylor Made R15 10.5° black driver. Website was easy to use. Driver was delivered to my home in less than 24 hours. Product was described as "in very good condition". In fact it was hardly distinguishable from new. Entirely satisfied with product, value and service.
written by matthiezs on 23/02/2016
They use a ridiculous currency rate from the GBP to Euro (9% higher as stand.)
written by Mariategui on 21/01/2016
It is the third time I buy a club from them.This time was a disaster,the sent me the wrong club,they do not answer my emails.I phoned them and they say I made that order,but it is impossible as I already have it.It is not worth returning the club as it is more expensive than the club. What should I do........I do not recommend them,they are not resposable of their mistakes
Written on: 29/01/2016
Hi,
First of all sorry for his dissatisfaction. In this case Golfbidder is not to blame. We confirm that the club you received was the one you ordered, we sent you by email the product detail for you to check. In fact, when we spoke over the phone. Then, we offered you to send us the club back for a refund, we offered you two possibilities: UPS can come and collect the club (for 30 €) or by the Post (cheaper).
For the issue of no-answers from our customer service, we try to answer as quick as possible to our customers, you sent us an email on Thursday (last week) about 3pm and we replied on the same day, that is why we don't understand your position.
I hope the explanations will be helpful.
Thank you.
Kind regards,
Yoann
written by on 16/01/2016
Golfbidder contacted me that this club was available. Ordered on a Tuesday at 2pm, delivered in France on the Thursday at 12 midday. Club shown grip/shaft/head as 7/10. It was in very good condition, nearly new, no marks on the shaft. Couple of light marks on the sole, nothing on the head. Excellent price. Would use Golfbidder again.
written by Figueroa271 on 20/06/2015
I have ordered several times from GolfBidder and have yet to be disappointed. The Website itself is easy to navigate, full of good 'stuff' and their ordering system and delivery service excellent. I will continue to buy from them in the future. All the clubs I ordered were in excellent condition and exactly as described.
written by on 24/03/2015
A very easy to use service. Purchased two clubs and part-exchanged 3 others. The clubs purchased were in better condition than was expected and got a fair price for the part-ex ones. Describe your clubs honestly with the easy to use drop down boxes and a price is offered, which is fair. Yes, you would probably get a better price selling on ebay etc but there are no fees to pay and no messing about. A quick, simple operation Spot on.
written by HeatherGibson260 on 19/03/2015
Excellent club, accurately described. Well packed and quickly delivered. Very pleased.
written by QuintinHolder236 on 18/03/2015
fast delivery club as advertised used for first time finished third in competion
written by wpWyatt73 on 18/03/2015
this was my first purchase from golfbidder after a friend told me how easy it was to set up with them. the quality of the item i bought was far better than expected. set up was simple and next day delivery a great option. outstanding would sum up my first experience...give them a go you wont be disappointed.
written by Templetonmg273 on 15/03/2015
Bought Callaway driver from Golfbidder. End of line club as new range by Callaway introduced but still a great club, offered new by Golfbidder at a very much reduced price. Prompt delivery and club well protected in transit. Could clearly see from website that I was buying a new club. Great service.
written by IanOfCardiff on 14/03/2015
Just bought my first item on Golfbidder; it won't be my last. Great product, great deal, great service!
written by EdSulivan on 13/03/2015
Ordered a whole new set after mine was stolen.. including Taylor Made R9 Irons, Burner 3 & 5 wood, Odyssey Putter and a new bag. Everything arrived on time and in great condition. There doesnt appear to be anyone who comes close to them in the 2nd golf market and I am always pleasently surpised by how good a condition the clubs are in (even when they mark them as a 6 or 7!). Highly recommended.
written by Allison120 on 13/03/2015
Just bought what will probably be my last set of irons. A lovely set of h5's which just happened to be exactly my spec. They arrived on time, were as described or better and with no issues. What's not to like?!
written by mickey02 on 12/03/2015
Really pleased with items delivered came on time as expected looking forward to many rounds with them.Going back to Mizuno after years with Callaway.The whole site I would recommend to anybody wanting to buy
written by philipjenkins on 12/03/2015
The Golf-Bidder service front end and ordering were good, with competitive pricing, however, the delivery side of the order, serviced by UPS, was dreadful. They broke two appointments to deliver and seemed unable to correct matters with any urgency. The product is okay; I bought it as brand new but there are a few small marks on the item. Nothing major but it looks like it's been used as a trial club in a shop for a while, so should've been rated a 9 not a 10 in the GolfBidder assessment of condition. GolfBidder need to check items a little more closely and also sort out poor service from UPS, as this tarnishes their reputation too.
written by AshantiEdwards on 12/03/2015
Bought this K15 5 Wood to go with my Driver and 3 Wood, just as described by Golfbidder, very pleased, very fast delivery highly recommended .
written by jacquiescana12 on 07/03/2015
I ordered the club for my husband, as he had tried on belonging to a friend. We were both really pleased with the ease of ordering, fast delivery and the quality and good condition of the club. Would definately shop with you again.
written by LilianaMacLeod on 06/03/2015
Got introduced to this website by a colleague and i can safely say, i thanked him very much. What a good website and a very trustworthy website. I will recommend this to friends.
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As rated by our community of reviewers
Golfbidder's Response to matthiezs's Review
Written on: 03/03/2016
Dear customer, as we told you in response to your query through our website we adjust our conversion rates (GBP-EUR) on a regular basis, usually every week. Therefore the actual rate on our website can deviate from the daily live rate. We are trying to compensate our European customers for any disadvantages by offering them a discounted delivery rate, subsidised by Golfbidder. In most cases this more than makes up for any exchange rate not in your favour. Unfortunately just when your wrote in to have our conversion rate policy explained the GBP experienced a significant drop due to a pro Brexit statement by the mayor of London, which brought our conversion rate outside the usual margins for a short time. To make up for that I offered you compensation so you would not be left out of pocket due to this incident. As you have bought from us before with no complaints at all I am now sorry to hear you finding our business practice dubious Here at Golfbidder we all work hard to satisfy our valued customers' needs and to provide the best customer service possible to achieve.