GolfBidder Reviews - www.golfbidder.co.uk

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★★★★★
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★★★☆☆

“Wrong shaft, disappointed with Customer Service”

Written on: 29/09/2014 by addouglas (1 review written)

Ordered a Taylor Made R11S 3W and 5W with stiff shafts. They arrived okay, but the 5Wood did not have the proper head cover and the shaft in it was a R11S driver shaft, and so far too long at 46" overall length. I will have to get this cut down and adjusted since no reply from customer service when I e-mailed to tell them about it… Read Full Review

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Golfbidder's Response to addouglas's Review

Written on: 01/10/2014

Hi,

we do apologize for any inconvenience caused with the club you received.

Please confirm your order number and we can arrange a collection for a replacement or a full refund.

If you have any queries please contact our customer services.

Regards
Golfbidder

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★★★☆☆

“Taylormade SLDR driver”

Written on: 21/06/2014 by Ryanproud (1 review written)

Seems like a good driver,however for the money I paid for this item the headcover had a large hole on the shaft protector part.the head of the driver was full of dirt on the sole aswell.I think if you are paying over 200 pounds for a item it should be a good standard before it leaves to a customer. I have used golfbidder before but I feel let down on this occasion!!!!… Read Full Review

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Golfbidder's Response to Ryanproud's Review

Written on: 26/06/2014

Hi,

We do apologize for any inconvenience caused.

Please confirm your order number and if you would like us to arrange a collection for a full refund ?

If you have any queries please call our customer services.

Regards
Golfbidder

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★★★☆☆

“Ups and downs. ”

Written on: 24/05/2014 by Holtdv1986 (1 review written)

First time user of service. Ordered club, waited in all day for next day delivery, 3.30 arrived - wrong club. Not happy. I wasted a day in waiting for an anytime delivery,. The only delivery option is next day delivery which is great if that suits you but, it did not offer option of collecting club instead of delivery or of opting for different day delivery. This is annoying as you need to buy when you see the one you want in case it disappears, as they keep advising. Had tried calling… Read Full Review

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Golfbidder's Comment

Written on: 29/05/2014

Hi,

we do apologize for any inconvenience caused and for any queries in the future please contact me.

Regards
Ryan

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★★★☆☆

“Good service but shipping way too expensive”

Written on: 28/11/2013

Golfbidder is a good service and I am happy with the quality of the goods I have received but the cost of shipping, expecially to Europe is way too expensive. I just bought a single club which cost £20 shipping to Spain whereas I just bought a trolley and bag from www.golfbuyitonline.co.uk and th shipping was free (over £150) and to send one club it costs £5.99… Read Full Review

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★★★☆☆

“pings56 irons”

Written on: 05/10/2013 by leedsunites (1 review written)

my name is allan in poole ryan in customer service was good but but the other persons in the shop was no help at all always directing me to other people or kept saying dont know item arrived fantastic but customer service overall very dissapointing… Read Full Review

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★★★☆☆

“Bad communication”

Written on: 11/08/2013 by Teddybearsrfc (1 review written)

Purchase of the clubs straight forward and simple , I then left a note for ups delivery to leave clubs in secure driveway or contact me which they did neither tyres to contact golfbidder twice with no reply as ups stated that for them to adhere to my request they needed confirmation from golfbidder after my parcel failed to be deliverd twice and a further email a member of staff contacted me basically gave no help was very rude and left me me no further on with my problem even though a said I… Read Full Review

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★★★☆☆

“Ping G10 12 degree driver”

Written on: 10/08/2013

The delivery process was shambolic. The carrier delivered it to the wrong address about two miles from where I live causing much inconvenience. Why this happened was inexplicable. When I eventally got the club it was in excellent condition and in my opinion better than described on the website… Read Full Review

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★★★☆☆

“Cleaner needed. Convoluted Exchange”

Written on: 22/05/2013

Club needed a good clean and was 'average' not 'good', I exchanged a club that was 'good' but they would probably rate 'new'. Service was good, and recommended for buying only. You can use their box to sell your own on ebay for much more money (over 3x in my case). I got a refund in due course, but the 'buy first refund later' is really a ruse to hook you in. Bought a TM bag that was way cheaper than anywhere else. So, stick to the very good/almost new, poor value trade-in,sell your clubs… Read Full Review

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★★★☆☆

“Goods still not received”

Written on: 05/04/2013 by JEP04 (1 review written)

Disappointed that I have not received the club. The incorrect address was entered into the UPS system through no fault of my own… Read Full Review

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Golfbidder's Response to JEP04's Review

Written on: 11/04/2013

We do apologise for any inconvenience caused, if you could please confirm your name or order number we can have this issue resolved and your courier cost refunded.

If you have any queries please contact our customer services on 0208 401 6918.

Kind Regards
Golfbidder

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★★★☆☆

“Wilson FG Irons ”

Written on: 04/04/2013 by AT1962 (1 review written)

Irons arrived promptly as usual. Heads and shafts were in excellent condition however I was very disappointed in the fact two of the irons had different make of grip. Would not have been so bad if it had been mentioned in description. Not what you expect from Golfbidder… Read Full Review

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Golfbidder's Response to AT1962's Review

Written on: 11/04/2013

We do apologise for any inconvenience caused, if you could please confirm your name or order number we can have this issue resolved.

If you have any queries please contact our customer services on 02084016918.

Kind Regards
Golfbidder

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At1962's reply to Golfbidder's Comment

Written on: 11/04/2013

Mr A Taylor
Order No TN230858
Two grips were Lamkin and the other 5 Golf Pride

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Golfbidder's reply to At1962's Comment

Written on: 16/04/2013

Hi,

I am glad we have resolved this issue and we are looking forward to hearing from you again.

Have a great day!

Kind Regards
Ryan

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At1962's reply to Golfbidder's Comment

Written on: 16/04/2013

Top response from Golfbidder, excellent service and I look forward to dealing with them again. Thank you.

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★★★☆☆

“Bought an Rbz 3 hybrid The club was fine but a little...”

Written on: 13/03/2013

Bought an Rbz 3 hybrid The club was fine but a little disappointed with the condition of the head. Didn't return it as the damage was only cosmetic, and not worth the hassle… Read Full Review

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★★★☆☆

“Vokey Raw Steel”

Written on: 31/10/2012

I bought a Vokey raw steel 60 wedge to match my 52 & 56 however in the description it was a 260-08 but when it arrived it was a 260-06. Not a big deal 2 degrees of bounce but it doesn't quite match my set. Also they didn't bother to clean it, it still had mud in the grooves and a label over the club head which I cant get fully off! Other than this the service was excellent, next day delivery and well packaged. Ok price wise… Read Full Review

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