Golf Store Europe Reviews - www.golfstoreeurope.com

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Refunding goods returned”

Written on: 12/03/2015 by Reginald258 (1 review written)

Three weeks after returning items, still no refund, no response from email, no return call, unavailable telephone numbers- thoroughly disgusted with this service- will not buy from again or recommend to anyone!!! Spend your money elsewhere and save the headache of this circus… Read Full Review

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★☆☆☆☆

“NOT REIMBURSED AFTER FOUR MONTHS !!”

Written on: 10/03/2015 by GonzaloBescos (1 review written)

At the end of last November I made an order (order 130021) for a pair of FootJoy golf shoes, and made a money transfer, accordingly. One day later Golf Store Europe informed me that - contrary to what their website indicates - the item is not in inventory. I asked for the reimbursement of the money. Their customer service is almost inexistent and answers with enormous delays. After many exchanges of e-mails, at the end of January Golf Store Europe informs that their "financial service"… Read Full Review

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★☆☆☆☆

“Betrayers of 283GBP”

Written on: 21/02/2015 by DeannaWyatt65 (1 review written)

I am still waiting for me refund of 283 GBP! Betrayers of golfstoreeurope! I used to order a lot of stuff in this shop and I always was very happy with the way they communicated with me. Now, after ordering 2 new clubs, they used my trust in them to postpone and postpone until I could not take back my money via papyal anymore! They confirmed the cancellation of my order but now they are not responding to anything. I will take them to court! Very disappointing!… Read Full Review

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★☆☆☆☆

“NEVER NEVER AGAIN”

Written on: 09/02/2015 by LandonLewis489 (1 review written)

I placed an order for a golf travel bag 'supposedly' to be in stock in early January and received an e-mail acknowledgement quoting dispatch within 24 hours, no contact was received for 10 days. I tried phoning numerous times only to receive a recorded message that all agents were busy, this also applied when I phoned at 9.00am, there was not even a dialling tone before the message activated. The response time to my e-mails was 72 hours but when I did received a response I was informed that… Read Full Review

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★☆☆☆☆

“Do not buy from them - the worst e-sellers!”

Written on: 31/01/2015 by Trow2 (1 review written)

I ordered a club as a Christmas present on 16/12/2014, I still don't have the club, and, I can't get golf store Europe to speak to me. The club has been showing as 'in stock' through the whole process. The ordering process was about as unpleasant an online shopping experience can be - very inefficient, involving an exchange of emails over several days. They never answer the phone, if you email them out of hours you get auto response telling you to re-send during office hours (what the… Read Full Review

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★☆☆☆☆

“On-line robbers”

Written on: 23/01/2015 by MJQDELGADO (1 review written)

I bought on Golf Store Europe site on the 26th November 2014 the new Titleist 915 driver, 3 wood and rescue. On the site they've indicated they had the clubs in stock and I made the payment by credit card. After having no further news on the 12th December 2014 I requested by mail when the clubs would be delivered and on the 17th December of 2014 they tell me they don't have the clubs in stock and they will be available in a matter of 5 to 7 working days. I didn't receive any more news and on… Read Full Review

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★☆☆☆☆

“Do not purchase from golf store europe”

Written on: 13/01/2015 by 394Bailey (1 review written)

Shop elsewhere. They take your money upon placing an order and not upon despatch. their web site says products are in stock when they are not. You can't get through on the phone and they are difficult to get a refund from even when the item you ordered is not in stock. I don't need say any more - shop at any of the other golf stores who are honest and reliable… Read Full Review

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★★★★★

“fast delivery no problems”

Written on: 10/01/2015 by Mirandaul209 (1 review written)

Ordered a clicgear trolley on Friday night - got confirmation on Monday of it being shipped and it arrived on Wednesday >> No problems, will definitely shop again… Read Full Review

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★☆☆☆☆

“Very poor service”

Written on: 09/01/2015 by Castrooa1955 (1 review written)

Ordered a club 18. November that was advertised as in stock. Had an email a day or so later saying the club was out of stock but they offered an alternative or refund. I have chosen refund and wait until today for the money. (Today over 6 Weeks) And of support you get no response… Read Full Review

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★☆☆☆☆

“ordered a golf jacket for my son for Christmas, today...”

Written on: 05/01/2015 by IngridShaw298 (1 review written)

ordered a golf jacket for my son for Christmas, today we are the 05/01 the jacket is still not there and the money was taken from my visa on the 03/12 Send many email which were supposed to be answered within 48h, even after 20 days still no reply and no goods delivered Called many times but it was just answering machine asking to call later, started to ask myself question if this thing exists at all but after reading all the reviews I understand better I am going to declare them for the… Read Full Review

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★☆☆☆☆

“DONT SHOP HERE WORST COMPANY EVER!!!”

Written on: 09/12/2014 by BraydenMcCollum116 (1 review written)

Ordered and paid over £300 for goods over 3 weeks ago but have not received. Non existent customer service, no advise/emails received regarding my order and only a recorded message when you try to telephone them. No goods or refunds received even though I have sent numerous emails. Waiting for Paypal and my credit card company now to recover the funds. Shop elsewhere and save yourself the headache… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 03/11/2014 by xcfg (1 review written)

Although Items were on stock none are being shipped so far. Items are just standaard and not custom fit. Theu more or less create the impression all items -when being on stock- are processed within 24 hours. Well that is a real mislead. It is said they have a Customer Service; but why do they not reply or answer their telephone? A totally mislead by purpose as so far I found (unfortunately I having placed an order) I am not the only one with this ridiculous experience. In the future: going… Read Full Review

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★☆☆☆☆

“Worst Internet shopping experience in 12 years”

Written on: 20/06/2014

That's one of the most disappointing experiences I had in years of internet shopping. I have ordered golf shoes which are on stock according to web-site, paid immediately and then never heard from that web-shop again. Chased them first time - got "apologies for delay" and promise that item will be sent within 3-5 days, chased again after week -again delay, and so on and so on. Now 20 days from my purchase and payment and I still haven't got anything! Customer service never contacted me… Read Full Review

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★☆☆☆☆

“no delivery at all”

Written on: 12/06/2014 by 405Connell (1 review written)

I ordered shoes (in stock available) on the third of may 2014 (delivery time 3-5 working days). I am still waiting today 10/06/2014. The payment is already done, but still no reaction from customerservices. I already bought other shoes somewhere else because I needed them on the 25 of may. I would like to have my money back. … Read Full Review

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★★★★★

“Mizuno MP 64 custom fit ”

Written on: 23/12/2013 by ArabMackem (1 review written)

I ordered mp 64 custom fit irons from GOLF STORE EUROPE and couldn't be happier with the service. Cubs arrived a lot quicker than I expected and when I spoke with staff regarding the product they couldn't be more helpful. Must recommend for all quality golf equipment… Read Full Review

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★☆☆☆☆

“Two months still no clubs”

Written on: 25/11/2013

I used this internet golf store who make many claims including shipping in 5-10 days, they also show items in stock which are not available. I placed an order two months ago, everything showed as in stock, after a few days I received an e mail that the shaft I wanted was not available and to select another which I did, a few days more pass and yet again the shaft is not available, so I specified the shaft type and make and a few days later they had it. That was 5 weeks ago. I have e mailed them… Read Full Review

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