written by CLT88J2 on 18/12/2016
Ordered 3 items online for home delivery. Only 2 charged for and arrived, despite the 3rd item showing as being in stock.
Also placed an order for collection at a store a few months back and they were not aware of any order at all.
Shocking online experience.
My instore experiences have been hit and miss. Over in Pudsey I received excellent customer services, however in their store near Cheadle there seemed to be a lot of staff not doing much, and I waited over 5 minutes for someone to come and open the changing room so I could try on some clothes (seems as though ordering online was rubbish), and no one came for 15 minutes. I ended up trying the clothes on in the shop floor on top of my own clothes.
An absolute joke. Despite the excellent service I received in Pudsey I will now not be returing to Go Outdoors for anymore products.
As rated by our community of reviewers