Poor customer service

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Guest's review of GO Outdoors www.gooutdoors.co.uk

“Poor customer service”

★★☆☆☆

written by on 25/08/2014

Placed order, I had to email chasing order to be told one item was out of stock (this was a week after I ordered the items) only to find they had plenty in stock at their Coatbridge store. After telling them to cancel the out of stock item, I had to chase the outstanding item again for delivery. So 2 weeks approx for delivery. Sorry, not good enough.

  • Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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