Failed to deliver

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MikefromSouthWales's review of GO Outdoors www.gooutdoors.co.uk

★☆☆☆☆

“Failed to deliver”

Written on: 12/02/2014 by MikefromSouthWales (1 review written)

Total rubbish service. First item failed to arrive, replacement item was promised, but was never dispatched.
Many phone calls and journeys to local store did no good.
All was blamed on warehouse move.

  • Child's coat

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

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Gooutdoors's Response to MikefromSouthWales's Review

Written on: 13/02/2014

Hi there,

We're sorry to hear of your issue with the online service, unfortunately on this occasion this issue was caused by the move of our dispatch centre. The move has been done to prevent these kind of issues, creating a much more efficient dispatch process.

Your feedback has been passed on.

Brandon
GO Outdoors Web Team

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