How not to do business!

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Guest's review of GO Outdoors www.gooutdoors.co.uk

★☆☆☆☆

“How not to do business!”

Written on: 12/02/2014

Having accepted the order your company faffed around for two weeks using the excuse for the delay as "problems with the supply chain" before finally admitting that you no longer had stock. And then one week later you send this missive to comment on service! What a joke.
Yours disgruntled, Eugene Hamilton

  • Goods purchased & cost

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Gooutdoors's Comment

Written on: 12/02/2014

Hi there,

Thanks for the feedback. There has indeed been an issue with our dispatch lately due to the dispatch centre being moved from one location to another. During this move some orders were delayed and some stock errors were connected. We're very sorry that this effected your order with us, the move to a new upgraded dispatch centre should reduce these faults in future.

Your feedback will be passed on to our dispatch team.

Brandon
GO Outdoors Web Team

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