disappointed

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Guest's review of GO Outdoors www.gooutdoors.co.uk

★★☆☆☆

“disappointed”

Written on: 06/02/2014

ordered 2 items of buy on line facility. After about a week had an email to say goods no longer available. Did get offered 10% off next order though. Trouble is, live some distance away from stores so have to use Buy On Line which considerably reduces choice. Also when selecting On Line drop down facility, and then selecting item, it very often comes up with "In store only". Found this happens quite a lot, even after putting items in shopping basket and then going to checkout, only to find an item is only available in store.

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Gooutdoors's Comment

Written on: 06/02/2014

Hi there,

We're sorry for the cancellation of your original order, as should have been explained via your 10% off offer, we are currently moving dispatch centre which has prevented us rectifying these issues sooner. This shouldn't be an issue once the facility is moved completely.

For a better online shopping experience, select 'Buy Online Only' from the drop down menu at the top of the category pages, and this will remove all products that aren't available to order online. Plenty more will be added to the range when our Spring/Summer products arrive in March time, unfortunately at the moment we're still in a winter stock clearance phase.

Thank you for the feedback,

Brandon
GO Outdoors Web Team

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