Outstanding customer service

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Deb123's review of GO Outdoors www.gooutdoors.co.uk

★★★★★

“Outstanding customer service”

Written on: 19/11/2013 by Deb123 (1 review written)

Very helpful member of staff at the Basingstoke store - we knew the type of outdoor jacket we wanted (waterproof, windproof etc), and he guided us through the best options. Went to the warehouse to check for other sizes and whether one particular jacket we had seen on line was actually stocked by the store - it wasn't.

When we mentioned about Go Outdoors matching the price, he informed us that if we could prove we could get it cheaper (ie, on the internet via our mobile phone) then the store would not only match it, but knock another 10% off.

So coat was chosen, taken to the till and sure enough once I showed the cashier the website and the image of the same coat that was the price he used and then reduced it by another 10%.

Fantastic coat, at a great price. Would highly recommend to others - and in fact have already done so.

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