Poor communication & order was received crazily late

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Guest's review of GO Outdoors www.gooutdoors.co.uk

“Poor communication and order was received crazily late”

★☆☆☆☆

written by on 23/08/2013

Really didn't like your service was meant to be a birthday presence but had to give the present well over a week late. Called your customer service team and they says the courier could not find my address but only found this out when I called up after the order was so late!!!! I was then promised that I would receive my order the following day.... What a lie! Will be telling all my friends not to order with you online.

  • Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Gooutdoors's Comment

Written on: 23/08/2013

Hi There,

We're sorry to hear that, we'll make sure the feedback is passed on to UKMail as we expect a much better service from them.

Brandon
GO Outdoors Web Team

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