Good product - didn't deliver in time

Click here if this is your business
★★★★☆
4.1 / 5
82% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

PetaWard's review of GO Outdoors www.gooutdoors.co.uk

★★☆☆☆

“Good product - didn't deliver in time”

Written on: 24/07/2013 by PetaWard (1 review written)

I bought a travel belt for my son to take interrailing. The product looked good, and when it finally arrived, it was of the quality I had hoped for. But it arrived after my son left for his travels, in spite of leaving a week for it to be delivered, and paying a hefty £4.95 to ensure that it would arrive in time. I made numerous phone calls, some of which were helpful, and some frankly not. In the end I had to go and buy another belt. My advice to Go Outdoors would be to choose a new delivery company or lose customers.

  • Lifeventure Dri-Store Waist Wallet

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review