not worth waiting for

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robik's review of GO Outdoors www.gooutdoors.co.uk

★★☆☆☆

“not worth waiting for”

Written on: 14/07/2013 by robik (1 review written)

Not an attractive garment, the lining has a clammy plastic feel. I found a superior and lighter Rab product with a £60 reduction which came almost to the same price. The mail order service is way behind the competition - it took five days for my order to be dispatched.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

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Gooutdoors's Response to robik's Review

Written on: 15/07/2013

Hi there,

Sorry to hear about the issue with the delivery, usually the mail order items are dispatched much quicker. There was an issue with a back log of orders after a recent 15% off promotion. Hopefully this now being over will get the service running efficiently again.

Thanks for the feedback,

Brandon
GO Outdoors Web Team

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Gooutdoors's Response to robik's Review

Written on: 17/07/2013

Hi there, can we ask which was the garment that you ordered that wasn't up to standard?

Could you drop us an email.

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