Written on: 11/06/2013
Bought a Hi-Gear tent in order to go touring and camping on my motorcycle , my biggest mistake was to go to Go Outdoors the staff at the Stockton branch were surly , uninterested and didn't seem to have a clue in general . On to my purchase ,, to be fair the other items bought the same day seem to be o.k. however the tent is a different kettle of fish , un-packed it today to find firstly No Pegs ,2 1x Guy rope missing , upon erecting the tent it looked to have been used prior to my purchase as it had mouldy old crisp crumbs and a piece of cheap costume type jewellery nestled in the corner , last but not least there are stains of some description ( shudder to think ) on the inner part of the tent .
My biggest problem is that it was bought towards the end of last year and due to our great British weather didn't get used so obviously I can't take it back now .
Lesson learned in my case , buy from the smaller retailer , someone who gives customer service and knows what they're doing .
As rated by real users
" Appalling customer service and stole money " Read More
Written by Skiessex
" Happy customer in New Zealand " Read More
Written by Lyndako1
" Worst service ever " Read More
" Fast delivery " Read More
" Spot on! " Read More