Useless!

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  • Customer Service

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Guest's review of GO Outdoors www.gooutdoors.co.uk

★☆☆☆☆

“Useless!”

Written on: 10/07/2012

Ordered a tent from Go Outdoors over 6 weeks ago. I eventually got the tent after 3 weeks of failed deliveries, 2 days of waiting in all day and a 1 hour round trip to the couriers depot to collect the tent ourselves. The first time we tried to put the tent up we realised they hadn't sent the tent poles!!!

After another 3 weeks and about 15 phone calls to their useless 'customer service' team we gave up and returned the pole-less tent to the store.

Ordered the same tent for the same price from outdoor megastore - came next day with tent poles!!!

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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