Exceptional Customer Service

I Buy from a number of fly tying suppliers dotted around the country. All share the same attributes, 3-5 day delivery and minimum £3.00 delivery change.

Well, I stumbled on the Fly Tying Company when searching for some Partridge Salar hooks. Never heard of them below and couldn't find much about them so before I made a purchase, I contacted them. Well, the response via email was quick, the guy stated he was a newly formed (late 2011) family run business and if I should have any other concerns, to drop him another email. So I ordered my hooks and all I can say is praise.

Delivery: cheaper than the competition
Delivery Time: It was with me in a couple of days.
Emails: Status updates and overall great comms

Would I use again: absolutely.

Given this is a new company, I figured the right thing to do is mention my thoughts on a platform like this. It will hopefully allow others to see these people are great to deal with.