Customer Service is s joke

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Field & Trek - www.fieldandtrek.com
★★☆☆☆
1.5
14.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Guest's review of Field & Trek - www.fieldandtrek.com

“Customer Service is s joke”

★☆☆☆☆

written by on 20/02/2013

I ordered a tent from their website but when I went through checkout it gave me e message to say that the card payment had failed so please try again. However I received an email confirmation of the order so I phoned my credit card company who said the payment had been taken - so it's just as well I didn't pay again. I tried to inform the company of this but there was no phone number and when I wrote out the story on their mesage form and tried to submit it it kept telling me "message failed." AVOID!!!

  • tent

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Nofreetime's Comment

Written on: 16/06/2013

TOTALLY AGREE WITH YOU THE MESSAGE BOARD IS A JOKE AND THEY DON'T HAVE A PHONE NUMBER

AVOID THIS COMPANY!!!

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