Customer Service is s joke

Click here if this is your business
★★☆☆☆
1.6 / 5
16% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Field & Trek - www.fieldandtrek.com

★☆☆☆☆

“Customer Service is s joke”

Written on: 20/02/2013

I ordered a tent from their website but when I went through checkout it gave me e message to say that the card payment had failed so please try again. However I received an email confirmation of the order so I phoned my credit card company who said the payment had been taken - so it's just as well I didn't pay again. I tried to inform the company of this but there was no phone number and when I wrote out the story on their mesage form and tried to submit it it kept telling me "message failed." AVOID!!!

  • tent

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Nofreetime's Comment

Written on: 16/06/2013

TOTALLY AGREE WITH YOU THE MESSAGE BOARD IS A JOKE AND THEY DON'T HAVE A PHONE NUMBER

AVOID THIS COMPANY!!!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review