Appalling

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★★☆☆☆
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Field & Trek - www.fieldandtrek.com

★☆☆☆☆

“Appalling”

Written on: 20/02/2013

Don't buy anything from this website if you want goods delivered in good order and on time. You cannot contact them by phone and they don't respond to emails.

  • goods purchased for Christmas on next day delivery

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

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Nofreetime's Comment

Written on: 16/06/2013

If the goods didn't arrive on time eg. paid for next day arrived 2+ days and you decide you don't want the goods and want a FULL refund. This is your right AND they have to pay for your return postage. Yes, you are right they don't respond - go down the Small Claims Court process it VERY easy - don't be put off. They are in breach of contract - plain and simple. Good luck.

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