written by 162Bruce on 03/11/2016
I recently purchaseda a specialised tarmac sport road bike but discovered my rear wheel was badly made. After some strong words I had to take my bike back to the store. They quickly realised this sort of situation should never have arisen and replaced both wheels with fulcrum 7 with no quibble whatsoever. I was quite impressed with their customer service and was pleased overall in the final outcome.
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