display price v actual price

Evans Cycles www.evanscycles.com
★★★★☆
4.2
From 2146 reviews
82.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Finley1949's review of Evans Cycles www.evanscycles.com

“display price v actual price”

★★★☆☆

written by Finley1949 on 24/10/2014

Went in to buy a new lamp - that time of year again. I chose one from the lighting display unit priced £13(and some pence), and took it to the counter. The assistant scanned it and said, "oh it's gone up now, it's £15 (and some pence), sorry about that". I said, "can you do that?", he replied, "afraid so".

Not a massive issue, but doesn't bode well for other purchases, needless to say there won't be any more from me.

  • Goods purchased & cost

write a review

Shootyermouthoff's Comment

Written on: 31/12/2014

I would have asked for the manager and insisted that they charged the price advertised on the display as this is sloppy management in the shop, or the usual poor communication from head office to the shop.

If I had been serving you I would have made every effort to find you the price that matched, or beat that on the shelving then called the manager over.

Next time kick up a rumpus and do some research - find a price match with the companies that Evans Cycles matches with, (bottom of their website), and insist upon it being matched.

Reply to this comment
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!