Terrible & unpolite Service

3.7 / 5
70% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

197Steele's review of Evans Cycles www.evanscycles.com

“Terrible and unpolite Service”

Written on: 03/03/2014 by 197Steele (1 review written)

I have an almost brand new bike. I brought my bike for general service of gears. Took it the day after asking what they did... Their Answer.. whatever it was it is fixed!!! GOOD After 2 minutes cycling I brought the bike back because it was worst than before. Lots of noises on most of the gears and I couldn't even use all of them. They said it was strange maybe there was a mistake. The day after I had to take the bike at 13:00 they made me wait for an hour. I got my bike at 14.00. I ask again what did you do. Answer... Everything. I try the bike and I couldn't put the front big gear. Tryng to push harder it make very strong noise and then it works. Of course I go back and after waiting for 15 minutes alone in the store we try together and it keeps doing the same strong noise like a gunshot... He says it is normal and he leave me there. Very good!!! Gongratulation for the professional behaviour and the deep knowledge of your job. NEVER AGAIN IN EVANS CYCLE

  • Goods purchased & cost

  • Customer Service

Visit evanscycles.com
Report this review