Written on: 04/02/2014
Hi, I visited the birmingham store today for my bikes first service. I called the store yesterday and they accommodated my request at short notice. Visiting the store today was a great experience, customer service is second to none, he asked how he could help. He took me to the service area and booked in my bike, as I had to travel quite a way he said that he would try to get the service completed quickly and he would give me a call. Only a hour and a half later I received a call to say that I could collect my bike. The service is absolutely brilliant, the staff really look after their customers. I have an account and have started to use it, Evans will be the first place I will look when needing anything to do with cycling. Fantastic service, well done.
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Written by DawnAmber