My online ordering experience (I'm from the USA)

★★★★☆
3.7 / 5
69% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

usa_rider's review of Evans Cycles www.evanscycles.com

“My online ordering experience (I'm from the USA)”

Written on: 09/12/2013 by usa_rider (1 review written)

This was the second or third order I've placed with Evans Cycles, and I would continue to order from them despite being in the USA. [Some products I just cannot find in the USA.]

This time I ordered a pair of Bont road shoes. I placed my order on 12.2.13, it shipped on 12.5 (I received a shipping notice from Evans Cycles), and I received it on 12.9. Evans Cycles used DHL for shipping. I really liked DHL's tracking service (very detailed) and deliver speed (4 calendar days, which included 2 weekend days!).

I'd have given Evans Cycles a 5 star rating if their website included a statement on when to expect an order to ship. The order confirmation e-mail did not tell me either, but of course I'd rather know this before placing my order. I had to e-mail them to ask about when my item would ship. They responded timely.

  • Bont road shoes

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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