Extremely poor customer care

4.1 / 5
81% of users recommend this
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kerm's review of Evans Cycles www.evanscycles.com

“Extremely poor customer care”

Written on: 21/06/2013 by kerm (1 review written)

I have bought few bikes from them and never had a problem until four months ago when I notified them about a cracked frame. It has been the worst experience. Their customer care is extremely poor and insufficient. I am still without a bike four months in. So frustrating! Definitely will not use Evans again.

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