Don't use on-line delivery!

Click here if this is your business
★★★★☆
3.6 / 5
67% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

bikerider333's review of Evans Cycles www.evanscycles.com

“Don't use on-line delivery!”

Written on: 14/06/2013 by bikerider333 (1 review written)

I had a bike delivered via the website to my house that was so badly put together I had to take it to the Edinburgh store to get fixed. The staff to start with couldn't believe that one of their employees had put it together so poorly. They then realised there were several faults on the bike apologised, gave it a thorough checking over and fixed it very quickly. "The person that put this together at our warehouse has no idea how to build a bike." was what the member of staff said.

The bike arrived with paint scraped off the handlebars, a missing handlebar bolt, needed a replacement stem bolt and the chain wasn't fitted properly. I had a to waste a morning of time to get it fixed. I would buy a bike again via the shop as they were very helpful but not via delivery.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Visit evanscycles.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
evanscycles.com