Terrible customer service

★★★★☆
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jonpall's review of Evans Cycles www.evanscycles.com

“Terrible customer service”

Written on: 08/05/2013 by jonpall (1 review written)

Really liked the bikes this store sells but am happily gonna spend my money anywhere but here now. Visited the store at the national cycling centre in Manchester at 18:30 (30 mins b4 closing time) so as you can imagine it was very quiet, in fact other than me & my partner there was only another couple in there, but that didn't help us get any service whatsoever despite there being 2 guys behind the till and another 2 just chatting to each other in the servicing area. We'd circled the place twice & had even mistakenly asked one of the other customers for help, 15 whole minutes this lasted b4 we walked out. Massive let down, if you can't be bothered serving people because it's getting close to your home time then get professional staff or close earlier.

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