Written on: 20/03/2013 by 57276luby
Ordered a 'saris Bones 2' bike carrier. Upon arrival the box was absolutly battered, let alone not the orignal manufactures box, and from reading a few reviews on here, this seems to be a common occurance! also had no internal protection... So, The item was damaged and also appered to be 'used'... I ordered from Evans Cycles despite finding the item nearly £13 cheaper elsewhere online, but decided to pay over the odds, as i assumed they were a reputable re-seller... I ordered a spare part from 'Wiggle' to replace the broken part as i need to use it this coming weekend, otherwise i would have returned it... In the process of sending numerous emails back and forth to various customer service representitives to resolve the matter! I will not be making any future purchases from Evans Cycles, and in my opinion there are far better online cycle stores out there! 'Chain Reaction Cyles' all the way! Very Dissapointed!
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