Terrible bike & terrible customer service

3.8 / 5
72% of users recommend this
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CharliePower's review of Evans Cycles www.evanscycles.com

“Terrible bike and terrible customer service”

Written on: 19/12/2012 by CharliePower (1 review written)

My bike is 10 weeks old bought from evans chalk farm, in 10 weeks of normal road use both pedals have broke and evans refused to do the first free service because the bike was in bad condition. its not my fault a that the wheels on my £500 Trek are rubbish and the pedals snapped thats a manufactures fault. in the end they wanted to charge me £113 to do the service and gave me the bike back with no pedals at all even though i rode it there with broken ones. Terrible customer service Evans.

  • Trek 7.2 fx £500

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