written by MaggiB on 11/10/2012
I have ordered a number of items from Evans quite recently, ranging from inner tubes to a bike. Delivery has been prompt, the items as described, and Customer Service excellent - especial mention to Hayley from that Dept. who sorted out a problem with a carrier service (which I now understand Evans no longer use). Orders staff are helpful, and it is great to have a named person to discuss my order with. I have also found Evans' Q&A and review sections helpful. I admit that I will go to Evans as first choice when ordering from the net, as it has to date been trouble free,and reliable. It is also a benefit to have an Evans store in my area should I have any problems, or to have my bike serviced.
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