Bad sales team

Evans Cycles www.evanscycles.com
★★★★☆
4.2
82.0% of users recommend this
  • Customer Service

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Guest's review of Evans Cycles www.evanscycles.com

“Bad sales team”

★★☆☆☆

written by on 19/08/2012

I went into the shop, was there for half an hour and no one spoke to me. I ordered the bike online in the end and am still waiting for someone to call me to confirm my order. Overall, would be nice if anyone could help seeing as my knowledge on bikes is limited. At the moment I'm having to seek info from other bikes specialists and would buy my bike with them if my work's ride to work contract wasn't with Evans. Most companies are, maybe that's why they don't care!

  • Goods purchased & cost

  • Customer Service

Evans Cycles's Comment

Written on: 20/08/2012

Dear Customer

We are sorry to note that your recent experience with Evans Cycles has left you disappointed.

We would welcome the opportunity to restore your faith in us and would ask you to get in touch with me at the following address and I will be happy to investigate and respond to your concerns.

E-mail contact details are: [email protected]

Please be assured customer feedback is important to us and taken seriously, so we do hope you will take the time to let us assist you.

Kind regards

Balint Hamvas

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