Terrible Repair Service

Evans Cycles www.evanscycles.com
★★★★☆
4.2
From 2146 reviews
82.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Evans Cycles www.evanscycles.com

“Terrible Repair Service”

★☆☆☆☆

written by on 29/06/2012

Extremely poor customer service experience from the repair department via the Canary Wharf shop. They don't do the service in store and send your bike to a central repair shop which sounds like it is understaffed and does a very quick rush job on your bike. They don't answer the phone when you call the store as well.

  • Goods purchased & cost

write a review

Evans Cycles's Comment

Written on: 02/07/2012

Dear customer,


We are sorry to note that your recent experience with Evans Cycles has left you disappointed.

We would welcome the opportunity to restore your faith in us and would ask you to get in touch with me at the following address and I will be happy to investigate and respond to your concerns.

E-mail contact details are: [email protected]

Please be assured customer feedback is important to us and taken seriously, so we do hope you will take the time to let us assist you.

Kind regards

Balint Hamvas

Reply to this comment
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!