If only they are willing to compromise

Evans Cycles www.evanscycles.com
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kewldude's review of Evans Cycles www.evanscycles.com

“If only they are willing to compromise ”

★★☆☆☆

written by kewldude on 16/11/2011

Hi,

I'm an avid online shopper. I find Evans Cycles offer quite a good selection of products to choose from. Unfortunately, most of the products are not available outside UK region due to territorial sales agreement. No doubt they offer latest product at a cheaper price but you can't order it if the product is only available for UK region. As a customer, I find it frustrating when something I want to order are not available due to my country of origin. Until Evans Cycles are willing to assist their customer on this, I will definitely give their store a miss.

Harry Skywalker
Avid Mountain Biker & Online Shopper
Australia

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Evans Cycles's Response to kewldude's Review

Written on: 21/11/2011

Dear Harry,

We are sorry to note that your recent experience with Evans Cycles has left you disappointed.

We would welcome the opportunity to restore your faith in us and would ask you to get in touch with me at the following address and I will be happy to investigate and respond to your concerns.

E-mail contact details are: [email protected]

Please be assured customer feedback is important to us and taken seriously, so we do hope you will take the time to let us assist you.

Kind regards

Balint Hamvas

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