Great Customer Service

Evans Cycles www.evanscycles.com
★★★★☆
4.2
From 2146 reviews
82.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

MarkThompson777's review of Evans Cycles www.evanscycles.com

“Great Customer Service”

★★★★★

written by MarkThompson777 on 15/11/2011

I recently purchased a Specialized Hotwalk for my daughter. It arrived promptly, built and in perfect condition. I was however expecting a free pack containing a bottle etc (as originally shown on the website). Unfortunately this was missing, not a real issue. I did e-mail the customer services team however and got an instant response telling me one had been posted, and they were sorry for the inconvenience. I do not usually give feedback but i thought that this was excellent. I did feel that i might never here back from my e-mail and it was a pleasant suprise to do so.

  • Specialized Hotwalk - £100

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Value For Money

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