Shocking

★★☆☆☆
2.0
From 58 reviews
21.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Holland170's review of Direct Golf - www.direct-golf.co.uk

“Shocking”

★☆☆☆☆

written by Holland170 on 24/06/2014

Third time I have tried to buy. Decided that enough was enough and gave up and requested refund. Trolley bought last year, two months to deliver despite being in stock. Same story with GPS watch. Tried to buy some golf balls which had promotion of two extra balls per dozen. Couldn't deliver extra balls for 2weeks, and that was after a week of chasing them. Dishonest, shocking customer service, I don't believe they have any stock. Lots of other websites which have offers, try them instead! Avoid!

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Directgolf's Comment

Written on: 10/10/2014

Hi,

Firstly, please accept all of our sincere apologies for the inconvenience of the un-satisfactory service has caused you with regard to this order.

We moved to our new warehouse this year and we are aware that did cause issues causing some of our customers to be effected by this move.

If you would like to contact me direct so I can speak with you please do

Kindest Regards

Rebecca

Customer Service Team

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