Worst customer retail service I have ever experienced

★★☆☆☆
2.1 / 5
24% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

ProGolfer's review of Direct Golf - www.direct-golf.co.uk

★☆☆☆☆

“Worst customer retail service I have ever experienced”

Written on: 12/06/2014 by ProGolfer (1 review written)

Without question, the worst retail service that I have ever experienced. After 7 weeks of being messed around and sent the wrong items, and constantly chasing them to correct their repeated mistakes; I was silently refunded.

When I called to complain I was laughed at for thinking that a complaint was possible, then cut off.

  • £200

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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