bad service

★★☆☆☆
2.1 / 5
24% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

myself25379's review of Direct Golf - www.direct-golf.co.uk

★☆☆☆☆

“bad service”

Written on: 13/05/2014 by myself25379 (1 review written)

Hi I order some clubs from you're company of the value of 265 pounds after 3-4 days no one came back to me and no order received after I queried it , seems you didn't have them in stock no notification on your website.The 1st of April you were more than happy to take the money. After cancelling my order and ask for a refund that was no problem but no money received either mm phone up again and I got now credit on my account so but request a refund yes all done, a week later nothing then phone up again same thing and no manager available reported this now to my credit company.

After ordering a lot in value from your company and in store also recommended friends I am now very disappointed so may I please cancel my account and your emails to my account.After a monthand a half,hassle and grieve my credit card company dispute it and got my refund.

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