web site web@cycling-monton.com

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Guest's review of Cycling-Monton - www.cycling-monton.com

★☆☆☆☆

“web site web@cycling-monton.com ”

Written on: 29/11/2012

on 4 Aug 2012 I payed 56 USD for the product "SCOTT 2012 team sporting cycling long jersey & pants", and waited fro the product which failed to arrive. I payed via paypal. I did not pay attention to paypal's regulation that they do not handle any dispute 45 days after date of payment. when I complained to paypal it was already to late. they did nothing. I sent mail to the supplier cycling-monton. I got a tracking code of the parcel which was sent to me. I folowed this code. It turned out the the supplier sent the product to Spain instead of to Israel. the supllier said he was very sorry. he refused to resend the parcel. he refused to return my money. I had to pay extra 25 USD in order for him ti send the parcel again. this time it arrived.

  • Value For Money

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Chookiebaby's Comment

Written on: 05/12/2012

i ordered 3 sets of jersey/bib XL, received a few weeks later 3 XXXL sets, sent them back. 3 weeks later customs tells me a package with my address is in customs, but can't clear because there is no address/contact/company or contents listed.
contacted monton through their chat and claimed not to know anything, won't give out any company info or phone number, and won't refund money. Customs will destroy the package in 30 days.
lesson learned.
fyi- all of the items were knockoffs of poor quality, don't waste your money.

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