Great price, great service

Cycle Gear UKBikes Depot - www.ukbikesdepot.com
★★★★☆
4.5
88.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

RhettBennett144's review of Cycle Gear UKBikes Depot - www.ukbikesdepot.com

“Great price, great service”

★★★★★

written by RhettBennett144 on 23/07/2016

After looking at many online bike sellers, Cycle Gear was the only one I found that gave fantastic discounts on Genesis Croix de Fer 10 that I was after. After checking out Cycle Gear on Trustpilot etc decided to try it. Ordered product online on Tuesday a.m and my new bike arrived Thursday. I decided to use the 48 hour delivery which is £10 extra as I wanted item in a hurry - otherwise the delivery is free. Bike came extremely well packed in large Genesis factory box. All exposed tubes well wrapped in cardboard or polystyrene.
Once unpacked it is necessary to attach front wheel, pedals, saddle and handlebars. This is very easy but you do need a set of allen keys for this.
After assembly found the product in perfect condition. It was great to find that the
shop had enclosed a checklist of all items that had been tested (wheels true, brakes tested etc) - a total of 16 items checked pre-delivery by shop. This gives you peace of mind that something isn't going to drop off while cycling off the first time.
Also included was a bell, and front and rear reflectors.
All in all I cannot find any fault with the Cycle Gear company which is why I gave five stars and would recommend anyone else to use it.

  • £769

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Was this review helpful? 0 0