Very good service

★★★★★
4.6 / 5
89% of users recommend this
  • Customer Service

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  • Value For Money

Chance65's review of Cycle Gear UKBikes Depot - www.ukbikesdepot.com

★★★★☆

“Very good service”

Written on: 10/05/2014 by Chance65 (1 review written)

Bought a Genesis Vapour 2014, which was eligible for bonus rewards.
Paid extra for Saturday delivery but due to poor efforts on the courier 'TNT' I didnt receive the bike until 3 days later, but this wasn't by any means the fault of Cycle Gear who did a great job of dispatching everything on time and keeping me updated.
Love the bike and the extra components I chose as part of the promotional offer are also great.
A dust cap and saddle bag were missing but just one call to Cycle Gear and they had those sent out to me.
Good order service and after sales support. Would recommended to anyone.
Thank you Cycle Gear.

Would have given 5 stars had the it not been for the amount of time spent over the bank holiday weekend chasing up courier TNT for their poor performance.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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